Foothills REALTOR® Association of North Carolina

Effective Date: April 19, 2022

The Foothills REALTOR® Association of North Carolina ("Association," "we," "our," or "us") is committed to protecting the privacy of our members, website visitors, event attendees, and others who interact with us. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website, events, programs, and services.

Data Sharing

The Foothills REALTOR® Association of North Carolina does not sell, rent, or share customer data with third parties for promotional or marketing purposes.

Mobile phone numbers, SMS opt-in information, and consent records are never shared with third parties for marketing purposes. Any information-sharing provisions contained elsewhere in this Privacy Policy specifically exclude mobile opt-in data and consent information.

Information may only be shared as necessary to provide requested services, administer membership benefits, process transactions, comply with legal requirements, or operate Association programs and communications.

SMS Messaging Terms and Conditions

Program Description

The Foothills REALTOR® Association of North Carolina messaging program consists of general conversational messaging used to answer questions, provide customer support, communicate membership-related information, and deliver requested Association services.

Opt-Out

You may cancel the SMS service at any time by replying STOP to any message received from us. After you send the SMS message STOP, we will send a confirmation message indicating that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you wish to rejoin the program, you may sign up again through the original opt-in method, and messaging services will resume.

Help and Support

If you are experiencing issues with the messaging program, you may reply HELP for assistance or contact us directly at support@foothills-realtors.com.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply for messages sent to you from us and messages sent by you to us. Message frequency will vary based on communication needs. For questions regarding your text or data plan, please contact your wireless service provider.

Privacy

For information regarding how we collect, use, and protect personal information, please review the remainder of this Privacy Policy.

Information We Collect

We may collect personal information including:

• Name
• Business name
• Mailing address
• Email address
• Telephone number
• REALTOR® license information
• Membership information
• Event registration information
• Payment information
• Website usage information

We may also collect non-personal information such as browser type, device information, IP address, and website usage statistics.

How We Use Information

We use collected information to:

• Manage membership records
• Provide member services and benefits
• Process registrations and payments
• Communicate association news, events, and educational opportunities
• Respond to inquiries and requests
• Improve our website and services
• Comply with legal and regulatory requirements

Email Communications

Members and website visitors may receive communications related to membership, events, education, advocacy, and association activities. Recipients may opt out of non-essential email communications by following the unsubscribe instructions included in those emails.

Payment Information

Payment transactions may be processed through third-party payment providers. The Association does not store complete credit card information on its servers.

Information Sharing

The Association does not sell personal information.

We may share information with:

• Service providers that assist in operating our programs and website
• State and national REALTOR® organizations as required for membership administration
• Event sponsors or partners when necessary to provide requested services
• Government agencies or legal authorities when required by law

Website Analytics and Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance functionality. Users may adjust browser settings to refuse cookies; however, some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. The Association is not responsible for the privacy practices or content of those websites. Users should review the privacy policies of any third-party sites they visit.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Access and Updates

Members may request updates or corrections to their personal information by contacting the Association office.

Changes to This Privacy Policy

The Association reserves the right to modify this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.

Contact Information

Foothills REALTOR® Association of North Carolina
PO Box 389, Rutherfordton, NC  28139 
Phone:  828-516-3008
Email:  support@foothills-realtors.com

Questions regarding this Privacy Policy may be directed to the Association using the contact information above.